Terms and Condition
Terms and Conditions for Online Therapy Booking
Please read these terms and conditions carefully before booking an online therapy session. By booking a session, you agree to be bound by these terms and conditions.
Booking Confirmation: Booking a therapy session through our online platform constitutes an offer to purchase a service. Booking confirmation will be sent via email or text message upon successful completion of the booking process.
Payment: Payment for the therapy session is due at the time of visitation. Any additional services availed during the session will be charged accordingly.
Cancellation and Rescheduling: Cancellations or rescheduling of therapy sessions must be made at least 24 hours before the scheduled session time. Failure to provide sufficient notice may result in deduction of 50% session fee. Cancellations or rescheduling requests can be made through our online platform or by contacting our office directly.
Refunds: Refunds will be provided for cancellations made in accordance with the cancellation policy stated herein. Refunds will be processed using the same method as the original payment and may take up to [number of days] to reflect in your account.
Confidentiality: All information shared during therapy sessions, including personal details and discussions, will be treated with the utmost confidentiality. Information will not be disclosed to third parties except where required by law or with the client’s explicit consent.
Technical Requirements: Clients are responsible for ensuring they have the necessary technology and internet connection to participate in online therapy sessions. We are not responsible for any technical issues that may arise on the client’s end.
Code of Conduct: Clients are expected to conduct themselves respectfully and professionally during therapy sessions. Any behavior deemed inappropriate or disruptive may result in termination of the session without refund.
Disclaimer: Therapy sessions conducted online may have limitations compared to in-person sessions. While we strive to provide effective therapy, we cannot guarantee specific outcomes or results.
Changes to Terms and Conditions: We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be resolved exclusively by the courts of [Jurisdiction].
By booking an online therapy session, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
If you have any questions or concerns regarding these terms and conditions, please contact us at milestonesclinic.ot@gmail.com